Our Client is looking for a qualified General
Manager Sales & Operations- Waste
Management Services to lead our Waste Management Service business unit.
Who we are:
Our Client is an award-winning
social venture that builds healthy, prosperous communities by making safe
sanitation accessible and affordable in Africa’s urban informal settlements.
Our systems-based approach to solving the sanitation crisis involves 3 critical
steps: we build a dense network of high-quality sanitation facilities — Fresh
Life Toilets — franchised to residents in the community. We collect the waste
regularly and safely remove it from the community. Finally, we convert the
waste into valuable agricultural products, which we sell to Kenyan farmers. To
meet the demand for our agriculture products, we supplement the waste from the
Fresh Life toilet network by selling waste management services to commercial
and municipal customers.
About the role:
The Waste Management Services
business unit is responsible delivering high quality waste management services,
including containment, collection, and delivery, to Our Client's toilet network
(Fresh Life Initiative), and commercial and municipal customers in order to
meet the production team's organic input needs. You will be fully responsible
for driving growth in our Waste Management Services business unit by leading
the team on initiatives to expand customer portfolio, and deliver predictable
and cost efficient services.
A typical day for you might include the following:
Train Sales Representatives, in
collaboration with your Talent Partner, on how to close an agreement with a
potential commercial or municipal customer, utilizing a problem-led sales
conversation that you have previously tested with positive results.
Coach an assistant manager on
developing a new strategy for increasing customer satisfaction, based on
rigorous analysis of Net Promoter Score data, and help him lead planning
through implementation and evaluation.
Meet with collaborators from
Fresh Life Initiative to determine and address root causes of bottlenecks to
toilet network expansion.
Analyze data on cost of
collecting and delivering waste, and use the analysis to present to the
Director a continuous improvement project you would like to lead.
Observe operations and share
feedback with assistant managers, supervisors and team members, with the aim of
improving efficiency and developing the team capabilities.
Contribute on behalf of the
Waste Management Services business unit to defining organization-wide annual
goals, giving feedback and setting sales and operation targets collaboratively.
Skills and Qualifications you’ll need:
Master’s Degree in Marketing,
Sales Management, Business, Commerce or equivalent.
Professional courses in sales
and marketing will be an added advantage.
Experience in scaling a
Experience in managing a sales
or marketing team.
Experience in solution selling
will be an added advantage.
Qualities you’ll need to fit in well among the Our Clients-Stars:
A collaborative spirit that
compels you to work beyond your team.
A desire to understand and
A willingness to embrace
diversity, integrity and empathy.
An innovative approach to
assessing and testing new ideas.
An enthusiasm to achieve set
targets and improve yourself professionally.
The perks you’ll have:
A holistic benefits package.
Unparalleled opportunities for
personal and professional growth.
A unique chance to tackle
critical challenges of sanitation, economic empowerment and food security.
Join a team you’ll love
Submit your cover letter and
resume detailing a portfolio of your experience and expertise by 31st August