Position Details: Corporate Relationship Manager
CORPORATE RELATIONSHIP MANAGER
to the Head of Corporate, the person will be charged with the responsibility to grow and maintain a portfolio
of clients within assigned market segment by contributing to business growth
for the Bank through recommending or selling Business Banking products and
cross selling other Bank products and services so as to enhance value-add
relationship with new and existing customers.
development – managing and retaining existing
relationships and generating new business in the assigned market segments by
providing core banking products and services. This will include increase
customer base, growth in balance sheet (assets/liabilities & contingent liabilities-
mainly in LCY), growth in earnings, increased facility utilization and actively
cross-selling bank products and services.
- Relationship management -
Adequacy of personal competence to effectively perform Account Relationship
Management tasks to ensure the customer relations are maintained well to reduce
complaints and also retain existing customers by management of customer
- Develop strategies for maintaining and further
penetrating existing client base and execute the strategy through calls,
visits, needs assessment, account plans, customer qualification and follow-up
meetings to maintain, enhance and expand customer relationships
- Risk Management - Consistency in
adherence to and application of established policies, processes, and tools to
achieve optimal efficiency, compliance and cost containment. Minimization of
exposures to and impact of risks associated with client portfolio in line with
Bank credit policies, BOU regulatory requirements, KYC and AML policies.
- Ensure timely submission of
quality credit proposals in conformity with the Credit Policy guidelines and
- Maintain the quality of assigned
portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk
- Ensure timely
preparation of relevant reports and daily monitoring of accounts to ensure
facilities have accurate interest rates, are within the approved limits, and
taking remedial actions in line with policy.
- Ensure compliance to
the Bank’s policies, procedures and regulatory requirements.
- Prepare and submit weekly, monthly and quarterly
administration and business performance reports.
Degree from a recognized institution.
Possession of a postgraduate degree or professional qualification in a
related field will be an added advantage.
of 5 years’ experience in Relationship Management and at least 2 years’
experience in credit and a proven record of successfully managing and growing a
portfolio of corporate banking clients.
have sound knowledge of bank operations and procedures.
the ability to communicate clearly and concisely, both orally and in writing.
the ability to make prompt decisions and be independent in problem solving
excellent analytical skills, be open-minded and have the ability to identify
good knowledge of Bank products and problem solving techniques
good risk and financial analysis skills
- Good interpersonal
skills and ability
to establish new
client relationships and
generate new business
passion and commitment to excellence.