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Position Details: Technical Sales Representative

Location: Nairobi, Kenya
Openings: 1


Job Title: Technical Sales Representative

Reports To: Sales Manager

General Summary:

The Sales Rep. should be able to achieve maximum Sales, profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services.

Personally contacts and secures new business accounts/customers.

Core Functions:

·    Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.

·    Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.

Details of Function:

·      Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.

·      Submits orders by referring to price lists and product literature, deliver goods to customer as need be and collect all the overdue accounts.

Makes telephone calls and in-person visits and conducts presentations to existing and prospective customers.

·         Researches sources for developing prospective customers and for information to determine their potential.

· Develops clear and effective written proposals/quotations for current and prospective customers

·         Expedites the resolution of customer problems and complaints.Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.

·         Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization.

·         Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.

·         Identifies advantages and compares organization’s products/services.

·         Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.

·         Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

·        Contributes to team effort by accomplishing related Targets as needed.

·         Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

·         Recommends changes in products, service, and policy by evaluating results and competitive developments.

·         Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.

·         Participates in trade shows and conventions.

·         Any other business as delegated by the management.


Must possess minimum two years’ experience in the sales.

Possession of a degree in Marketing or Technical degree and demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). 

Must be results-orientated and able to work both independently and within a team environment.

Must possess excellent verbal and written communication skills.

Proficiency in using Microsoft Office Suite applications and contact management software.

Skills/Qualifications: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

· Valid driver’s license.

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