Department: Human Resources
Reporting Line: HR Manager
Responsible for all training related issues. To develop our employees through all training courses available. Coordinates with Corporate Training personnel and ensure to deliver all corporate courses. Control training budget and makes sure that our hotel receives the full benefits of all training expenditures. Design and conduct courses as per the direction of the policy. Prepare relevant reports.
1.Controls and monitors the usage of the training Budget.
2.Analyzes training needs of the hotel based on guest questionnaires and the comments from our Executives, Managers.
3.Prepares monthly training program for the hotel.
4.Ensures that all training records is kept and can be retrieved at all times.
5.Ensures that all compulsory training courses is taking place, i.e. basic fire prevention training, fire drill, food hygiene, etc.
6.Conducts all corporate courses as per the direction of the company.
7.Designs training courses to help develop our employees to be better at work.
8.Provides assistance on training related matters to all Managers.
9.With the cooperation of Managers, verify suitable course participants for any training courses available.
10.Presents training department activity monthly.
11.Monitors training program conducted by managers when possible.
12.Responsible for any corporate training project i.e. Management Training Program, – DSD, etc.
13.Coordinates with all educational institutes for hotel visit program.
14.Conducts compulsory training course i.e. New Staff Orientation Program, Grooming, etc. Including designing new courses and conduct them when possible.
15.Conducts all corporate courses as per the direction of the company.
16.Coordinates with outside guest speakers for training course conducted in house i.e. Basic Fire Prevention Training, First Aid Training, Fire Drill, and Facial Make Up for Guest Contact Staff, etc.
17.Coordinates with Managers to have course participants for all training courses conducted.
18.Coordinates for all course participants to attend relevant training courses either arranged internally or others companies. This process starts from booking, confirming, transport arrangement and final reports, etc.
19. Keeps proper records of all training issues, i.e. expenses, training records, etc.
20. Helps look after student trainees from various educational institutes.
21. Helps coordinate on “Cross Training Program” from other properties.
22. Coordinates with all educational institutes for hotel visit program.
23. Any other job assigned by supervisory.
1.Develops oneself at all times.
2. Understands all Training related policies so that can assist others to perform their functions efficiently including Develops them to be better at work.
3.Delegates training tasks to training personnel to carry them out.
4.Controls office expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
5.Maintains grooming standards.
6.Helps conserve energy and water, manages wastes by reducing and recycle the wastes, carefully use of all resources.
7.Establishes two ways communication with all including encourage this practice among all.
8.Ensures the tidiness & cleanliness in the office.
9.Being a member of committee of Safety, Occupational Hygiene and Working Environment.
10.Performs any other related duties as assigned by superior.
1.Minimum Education of Bachelor Degree in Human Resources Management or relevant discipline.
2.Previous hotel experience in any key functions at least 2-3 years. Additional substantial years of experience in training function are essential.
3.Have good English communication skills both in written and spoken.
5.Possess professional disposition with excellent communication and interpersonal skills.
6. Must be passionate about people and training and should be able to attract the staff’s attention.
7.Preferably Male but not mandatory.