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Position Details: Security Officer

Location: Kigali, Rwanda
Openings: 1


Position                              Officer, Security

Level                                 4 (Kerzner Level 1, CL)

Department                       Security

Reports to                         Maintenance Manager

Subordinates                     Security Guards- Outsourced

Job Summary

Maintain a safe and secure environment for guests and colleagues by establishing and enforcing security policies and procedures.  Monitoring of all activities within the Security Control Room and assisting with the access control at the entrance.

Liaises with third party security supplier to ensure compliance with policies and procedures.

Key Duties and Responsibilities

The main scope and responsibilities of a Security Controller is to ensure that he/she has the following skills, knowledge and experience pertaining to a security control room

CCTV camera monitoring

Security deployment and access control

Liaison with other departments

Control room operations

Administration and cost control

After hours stores access

Key registers

Key handling

WCA – register

Security deployment

Fire panel duties

Bag & body searching

Liaison with all departments regarding security related aspects

Dealing with guest and staff

Lost & found

Maintaining accurate Security log books and detailed handover between shifts

Liaises with third party security supplier to ensure compliance with policies and procedures

Conducts patrols around site to ensure out sourced security is performing to the required level.

Skills, Experience & Educational Requirements

Fluent in English both verbally and written.

Successfully completed A- levels (High School Diploma)

Computer literate. (Microsoft office)

Completed a course in Basic Firefighting.

Completed a course in First Aid.

CCTV experience a distinctive advantage

Basic Knowledge of the Fire Panel/Alarm System

Security Operations and Control Room Experience

Core Values & Competencies

Blow Away The Customer

I care and work towards exceeding the expectations of my customers.

I am proactive and deliver unique and everlasting memories for our customers.

Develop Passionate and Committed People

I am committed to being thoughtful towards our colleagues.

I am passionate about my role. 

Continuously Strive for Perfections (good enough never is)

I constantly seek new ways and ideas to improve what I do.

I am inspired to make a difference.

Achieve Sustainable Bottom Line Performance

I am honest and fair.

I take responsibility and contribute towards the financial performance of where I work.

Functional competencies


I present a professional image according to established standards.


I foster two-way communication between myself and my colleagues.

I respond to questions and requests with complete answers and follow up appropriately.

Functional Skills and Knowledge

I understand the full scope of my duties and demonstrate initiative.

I take responsibility for my actions.

Response to Supervision

I respond to supervision positively.

I am always available to provide the necessary support and supervision to my colleagues.

Team Management & Development

I promote co-operation and trust within my immediate team, department and property as a whole.

I provide regular training and development opportunities for my colleagues to perform their duties effectively.

Problem Solving & Decision Making

I demonstrate a logical problem solving approach.

I can be entrusted to make decisions when required.

Application Deadline: 2-Aug-2107


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