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Position Details: General Manager Sales & Operations- Waste Management Services

Location: Nairobi, Kenya
Openings: 1

Description:

Our Client is looking for a qualified General Manager Sales & Operations- Waste Management Services to lead our Waste Management Service business unit.

Who we are:

Our Client is an award-winning social venture that builds healthy, prosperous communities by making safe sanitation accessible and affordable in Africa’s urban informal settlements. Our systems-based approach to solving the sanitation crisis involves 3 critical steps: we build a dense network of high-quality sanitation facilities — Fresh Life Toilets — franchised to residents in the community. We collect the waste regularly and safely remove it from the community. Finally, we convert the waste into valuable agricultural products, which we sell to Kenyan farmers. To meet the demand for our agriculture products, we supplement the waste from the Fresh Life toilet network by selling waste management services to commercial and municipal customers.

About the role:

The Waste Management Services business unit is responsible delivering high quality waste management services, including containment, collection, and delivery, to Our Client's toilet network (Fresh Life Initiative), and commercial and municipal customers in order to meet the production team's organic input needs. You will be fully responsible for driving growth in our Waste Management Services business unit by leading the team on initiatives to expand customer portfolio, and deliver predictable and cost efficient services.

A typical day for you might include the following:

·         Train Sales Representatives, in collaboration with your Talent Partner, on how to close an agreement with a potential commercial or municipal customer, utilizing a problem-led sales conversation that you have previously tested with positive results.

·         Coach an assistant manager on developing a new strategy for increasing customer satisfaction, based on rigorous analysis of Net Promoter Score data, and help him lead planning through implementation and evaluation.

·         Meet with collaborators from Fresh Life Initiative to determine and address root causes of bottlenecks to toilet network expansion.

·         Analyze data on cost of collecting and delivering waste, and use the analysis to present to the Director a continuous improvement project you would like to lead.

·         Observe operations and share feedback with assistant managers, supervisors and team members, with the aim of improving efficiency and developing the team capabilities.

·         Contribute on behalf of the Waste Management Services business unit to defining organization-wide annual goals, giving feedback and setting sales and operation targets collaboratively. 

Skills and Qualifications you’ll need: 

·         Master’s Degree in Marketing, Sales Management, Business, Commerce or equivalent.

·         Professional courses in sales and marketing will be an added advantage.

·         Experience in scaling a business commercially.

·         Experience in managing a sales or marketing team.

·         Experience in solution selling will be an added advantage.

Qualities you’ll need to fit in well among the Our Clients-Stars:

·         A collaborative spirit that compels you to work beyond your team.

·         A desire to understand and serve customers.

·         A willingness to embrace diversity, integrity and empathy.

·         An innovative approach to assessing and testing new ideas.

·         An enthusiasm to achieve set targets and improve yourself professionally. 

The perks you’ll have:

·         A holistic benefits package.

·         Unparalleled opportunities for personal and professional growth.

·         A unique chance to tackle critical challenges of sanitation, economic empowerment and food security.

 

Join a team you’ll love

Submit your cover letter and resume detailing a portfolio of your experience and expertise by 31st August 2017

 

 

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