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Position Details: 3. Storage and Backup

Location: Kampala, Uganda
Openings: 1


Engineer – Storage & Backup Administrator (Hitachi with Symantec NetBackup Preferable) 
Job description
* Strong knowledge on SAN & NAS Fundamentals, Storage Virtualization, Enterprise Backup 
* Expertise in at-least one of the vendor products like Hitachi, NetApp, HP XP, Storagetek (Hitachi VSP, USP, Tagmastore preferable)
* Expertise on Brocade San Switches is must
* Responsible to maintain 100% storage uptime
* Automating the manual reports
* Hands on LDEV (LUN) Creation, modification, LUSE, Host Mapping, SAN Zoning is must
* Knowledge on any one of the enterprise backup solution like Symantec NetBackup, IBM TSM, EMC Networker is must
* Hands on Hitachi HiCommand, Device Manager, Tuning Manager, Tiered Storage Manager would be an advantage
* Hands on LDEV (LUN) or Port performance tuning would be an advantage
* Knowledge on VmWare, any flavor of UNIX would be an advantage
* Work with backup team for troubleshooting enterprise backup issues
* Work with software and hardware vendors to troubleshoot and resolve issues
* Monitor backup, re-run as necessary and process restore requests
* Responsible for regular updation of documentation related to Architecture, Operating procedure, Inventory related to storage and backup
* Provide metrics to management for use in trending
* Ensure submission of daily, weekly and monthly report to the management on the storage & backup status
* Ensure knowledge database is populated with resolutions, workarounds and known issues
* Maintain regular tape rotation cycle for local and offsite storage of media
* Work with other IT groups and the business to make sure all storage & backup requests are performed in accordance with business policies and the law
* Place hardware service calls and schedule regular maintenance on hardware
* Experience with enterprise storage (Any Product except EMC) is must 
* Mandatory Required: 2+ years of extensive experience with Enterprise boxes
* Minimum of two years computer systems experience
* Experience with any one of the product like Hitachi, NetApp, HP XP, Storagetek is must
* Experience with any one of the backup product like Symantec NetBackup, EMC Networker, IBM TSM is must
* Experience with Storage replication, Virualisation an advantage
* Excellent customer service skills and service orientation
* Ability to work collaboratively in a team environment
* Ability to manage multiple tasks with frequent interruption
* Ability to work independently and to know when to ask for assistance
* Ability to solve problems and to communicate how to solve these problems to others
* Candidate will be required to participate in the weekly on-call rotation
* Must be able to extend working hours for organization need

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