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Position Details: Parts Sales Executive

Location: Dar es salaam, Tanzania
Openings: 1

Description:

Job Description;

Position Title:  Parts Sales Executive
Department:   Parts Department
Location:        Dar es salaam 
Reports to:     Parts Officer

Responsibilities;

  • Responsible for achieving monthly parts sales target allocated to Branch.
  • Responsible to answer phone calls, provide price quotes, and other information while providing a high level of service. 
  • Look up and sell The company’s Genuine Parts to all customers: Over the counter, wholesale, and by phone. 
  • Follow up with Garage Owners, Fleet Owners & Parts retailers on possible parts sales. 
  • Pay Customer visit to generate Parts business 
  • Receive customers, establish rapport & Assist them in selecting required parts in a friendly, professional & efficient manner
  • Responsible to follow parts counter procedures i.e. prepayment for special orders, cash & credit check. 
  • Record all sales and/or customer transactions that occurs including Lost Sales.
  • Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. 
  • Treat customers fairly with honest & demonstrate commitment to superior customer service with ethical business practises. 
  • Ability to adapt with local trade practice/converge with street language parts business.
  • Keep himself/herself groomed and clothed per the Company Guidelines. 
  • Establishes and maintains effective working relationships with other employees, supervisors and managers. 
  • Performs other duties as assigned to meet business needs. 
Requirements; 

  • Ability to speak effectively one on one, effectively listen and interpret customer needs. 
  • Able to work independently, managing his or her time and work flow. 
  • Experience with Parts Sales required. 
  • High School Diploma 
  • Diploma in Supply Chain Management. 


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