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Position Details: Security Manager

Location: Kigali, Rwanda
Openings: 1

Description:

Oversee the daily operation of the Security Department. Train all security personnel in their areas of responsibilities. Supervise all activities of security staff to ensure compliance and proper application of department regulations and hotel policy. Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises. Documents all action in the department, including: emergencies, loss, theft, or accident 

Primary Responsibilities:

Manages the Security Department.

Advises management on security matters.

Trains all security personnel in their areas of responsibilities.

Supervises all activities of security staff to ensure compliance with and proper application of department regulations and hotel policy.

Reviews policies, procedures, and instructions on a regular basis.

Evaluates possible hazards or threats to security.

Promotes a safety attitude amongst all employees.

Ensures safety of persons in the hotel and property assets.

Reports irregularity in employee or guest behavior.

Handles loss, damage and accidents.

Handles, documents, and follows up with necessary persons any accidents occurring in the hotel premises.

Investigates theft as reported by guest or employee.

Documents all action in the department, including: emergencies, loss, theft, or accident.

Participates in weekly department heads meeting.  Rooms Division Meeting and any other if requested.

Coordinates emergencies with local authorities.  Maintains good relations.

Reviews emergency procedures regularly.

Performs other duties as assigned by Supervisor. 

Administrative Responsibilities:

Acknowledges and screens daily work schedule.

Conducts daily briefing and de-briefing in the absence of the Department Head.

Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.

Establishes two-way communication with related departments.

Communicates effectively with guests, subordinates, immediate supervisors and other hotel personnel. 

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